FREQUENTLY ASKED QUESTIONS

1. What does the brand "Spark" represent?

Spark represents igniting a spark of faith through fashion. Our clothing is inspired by Christian values, aiming to encourage and uplift others through faith-based and biblical designs.

2. What products do you offer?

We offer a variety of faith-based apparel, including hoodies, T-shirts, and accessories for men, women, and children. All of our designs reflect messages of faith, hope, and love.

3. What sizes do you offer?

We carry sizes ranging from Small to 3XL. Please refer to our size guide for detailed measurements.

4. How should I care for my Spark clothing?

To preserve the print and fabric quality, we recommend washing your clothes inside out, using cold water, and air drying. Avoid bleach and ironing directly on the print.

5. What is your return policy?

Our return policy is strictly limited to cases where the product is defective. You have 24 hours after receiving your item to request a return or refund only if the product is defective. Kindly refer to our refund and return policy for more details.

6. Do you ship internationally?

Currently, we do not offer international shipping. However, we are looking forward to expanding our services to include international shipping in the near future. Thank you for your understanding.

7. How long will it take to receive my order?

Orders are typically processed within 3-5 business days. Shipping times depend on your location, but orders usually arrive within 7-10 business days.

8. Can I track my order?

Yes, once your order is shipped, you will receive an email with a tracking number.

9. Do you offer custom designs?

We welcome inquiries regarding custom designs. Please contact us for more details, and we’d be happy to discuss your ideas!

10. How can I contact you?

Feel free to reach out to us at sparkoffaithlb@gmail.com or via WhatsApp. We are happy to assist you with any questions or concerns.